- Make sure that the experience is in a well lit, open space for accurate object placement.
- Find a surface with distinct features for better tracking. Textured floors or tables work best. Avoid placing objects on monochromatic or highly reflective surfaces.
- Make sure no walls or other obstructions are close to the object's placement area.
- Make sure you have a good connection; slow internet connection may lag or delay the experience.
- Check that you have allowed camera permissions and gyroscope permissions from your browser.
- Browser compatibility on iOS isn't guaranteed outside of Safari and Google Chrome. Make sure you are using the latest versions of iOS and your browser.
- If no model appears, try tapping the screen with three fingers to recenter the tracking.
- If there are still issues, try refreshing the webpage.